In part 1 of this series, we studied our own behaviour for dealing with paper mail that arrives in our letterbox and we developed a key insight. Treat your email inbox like you treat your letterbox – as a collection centre, not a processing centre. It's now time to act on that insight.
Do you ever do this – take your mail out of your letterbox, quickly scan it, and then, put it all back into the letterbox?
No? Never? What a weird question, who'd ever do that!